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Nexus 7 won't mount in files app
Reported by
willg...@gmail.com,
Apr 5 2016
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Issue descriptionUserAgent: Mozilla/5.0 (X11; CrOS x86_64 8134.0.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2694.1 Safari/537.36 Platform: Platform 8134.0.0 (Official Build) dev-channel link Steps to reproduce the problem: 1. Plug in device 2. Select MTP or PTP What is the expected behavior? File manager opens with the device mounted What went wrong? Device can't be accessed Did this work before? N/A Chrome version: 51.0.2694.1 Channel: dev OS Version: 8134.0.0 Flash Version: Shockwave Flash 21.0 r0 It's showing up in chrome://device-log/ and when I run the lsusb command in the crosh. Sent an issue report for system logs access.
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May 5 2016
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May 6 2016
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May 8 2016
Not sure if related, but my Samsung Chromebox can no longer recognize MTP after the latest Beta update. Used to be fine before. 8172.25.0 (Official Build) beta-channel stumpy
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May 8 2016
#CBC-RS/TC-watchlist This seems to be impacting USB connection of many devices to Chromebooks. We are seeing scattered sports on CBC.
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May 8 2016
Typo (autocorrect!) - "reports", not "sports". :-)
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May 9 2016
I can reproduce this using Nexus 5X and Pixel 1. I did bisection for test images and the result is: - R51-8100.0.0 (chrome:51.0.2687.0/platform:8100.0.0) => Good - R51-8101.0.0 (chrome:51.0.2687.0/platform:8101.0.0) => Bad
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May 11 2016
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May 12 2016
Issue 610949 has been merged into this issue.
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May 12 2016
Also happens on Nexus 5X, 6P, and Pixel C on my Chell system.
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May 12 2016
Here's my feedback report : https://feedback.corp.google.com/#/Report/8507940863 Here's another one reported from another user : https://feedback.corp.google.com/#/Report/8495999343
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May 13 2016
abodehna@, could you help me triage this bug? From platform 8101, Chrome can't receive signal "MTPStorageAttached" from mtpd. mtpd didn't change, and in the change list I could not find a suspicious change. https://crosland.corp.google.com/log/8100.0.0..8101.0.0 I'd like to ask someone who should know more about it. -------------------------------- What I conformed is: * Platform 8101 is the first bad version. - R51-8100.0.0 (chrome:51.0.2687.0/platform:8100.0.0) => The last good version - R51-8101.0.0 (chrome:51.0.2687.0/platform:8101.0.0) => The first bad version Changes between 8100 and 8101 are listed here. https://crosland.corp.google.com/log/8100.0.0..8101.0.0 * In the bad version, Chrome doesn't receive dbus call from mtpd. MediaTransferProtocolDaemonClientImpl::MediaTransferProtocolDaemonClientImpl::OnMTPStorageSignal is not called. https://code.google.com/p/chromium/codesearch#chromium/src/device/media_transfer_protocol/media_transfer_protocol_daemon_client.cc&sq=package:chromium&type=cs&l=479&q=OnMTPStorageSignal We wait the signal whose interface is "org.chromium.Mtpd" and signal name is "MTPStorageAttached".
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May 16 2016
Any progress on this issue? We are still hearing reports of this with Chromebooks and all Android devices.
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May 16 2016
gwendal@ any suggestion of someone to take a closer look?
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May 17 2016
Here's another report : https://feedback.corp.google.com/#/Report/8893209417
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May 20 2016
Here's yet another report : https://feedback.corp.google.com/#/Report/8977384241
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May 24 2016
Any update on this one? This is marked as ReleaseBlock-Stable and we are looking to get a stable RC build tomorrow, is this something we are going to fix in the next week or should this be punted to R52?
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May 24 2016
Guys, is there any plan forward to dig deeper into this and find a fix? Fukino managed to bisect the builds in comment #12, and something definitely changed in R51. We shouldn't ship 51 with a known regression to MTP.
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May 25 2016
Investigated this issue and found that this is caused because mtpd fails to start a thread at the following line. That call does not return. https://chromium.googlesource.com/chromiumos/platform/mtpd/+/master/device_manager.cc#751 When I comment out the line, file manager becomes to show the device. abodenha@: do you have any idea why the call becomes not to return? or could you re-route this issue to someone who might know well about this?
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May 26 2016
thestig@: Added you since you might know something about why this happens. Please let us know if you have any idea here. Thanks.
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May 26 2016
yawano: Can you try not starting mtpd automatically, and instead, run it manually outside of minijail? If that works, then it's likely a sandboxing issue.
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May 27 2016
Issue 613815 has been merged into this issue.
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May 27 2016
thestig@: it seems that setpriority becomes necessary to start new thread after https://crrev.com/1660273004. Uploaded a CL to add setpriority in seccomp of mtpd at https://chromium-review.googlesource.com/#/c/347913/
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May 27 2016
yawano@ it sounds like your CL should fix this. Right?
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May 28 2016
Same behavior with the Nexus 5X and the Toshiba CB 30 running beta channel (Version 51.0.2704.55 beta (64-bit). Cannot mount the device on the Chromebook.
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May 30 2016
Re:#24 Yes, yawano@'s CL should fix this issue. (he is OOO until Wednesday)
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May 31 2016
We are going for a stable RC Wednesday night and since this is a blocker, is there any chance we can land Yuki's change today on master so we have a build on ToT before we merge back?
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Jun 1 2016
The following revision refers to this bug: https://chromium.googlesource.com/chromiumos/platform/mtpd/+/6a4c1e8f38acfaa0ad2f7054eac6f0c4bfcbad3b commit 6a4c1e8f38acfaa0ad2f7054eac6f0c4bfcbad3b Author: Yuki Awano <yawano@chromium.org> Date: Fri May 27 05:49:55 2016 mtpd: add setpriority to seccomp BUG= chromium:600780 TEST=manually tested as described in the issue Change-Id: Ifef59fce726af2f72ba5f1e146c0caa69e6ea45a Reviewed-on: https://chromium-review.googlesource.com/347913 Commit-Ready: Naoki Fukino <fukino@chromium.org> Tested-by: Naoki Fukino <fukino@chromium.org> Reviewed-by: David Reveman <reveman@chromium.org> Reviewed-by: Jorge Lucangeli Obes <jorgelo@chromium.org> Reviewed-by: Bernie Thompson <bhthompson@chromium.org> [modify] https://crrev.com/6a4c1e8f38acfaa0ad2f7054eac6f0c4bfcbad3b/mtpd-seccomp-x86.policy [modify] https://crrev.com/6a4c1e8f38acfaa0ad2f7054eac6f0c4bfcbad3b/mtpd-seccomp-arm.policy [modify] https://crrev.com/6a4c1e8f38acfaa0ad2f7054eac6f0c4bfcbad3b/mtpd-seccomp-amd64.policy
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Jun 1 2016
The patch has landed on master branch. (I hope tomorrow's ToT gets it)
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Jun 1 2016
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Jun 1 2016
It looks like this is on 8397, if someone can verify that works real quick we can merge this back to R51 and R52.
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Jun 2 2016
Was just able to verify this seems to work on 8397, putting this in for the R51 beta build tonight (stable RC). Assuming fixed.
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Jun 2 2016
The following revision refers to this bug: https://chromium.googlesource.com/chromiumos/platform/mtpd/+/a99bce98af8ad3c06df91bf81698b0a8c7572dd7 commit a99bce98af8ad3c06df91bf81698b0a8c7572dd7 Author: Yuki Awano <yawano@chromium.org> Date: Fri May 27 05:49:55 2016 mtpd: add setpriority to seccomp BUG= chromium:600780 TEST=manually tested as described in the issue Change-Id: Ifef59fce726af2f72ba5f1e146c0caa69e6ea45a Reviewed-on: https://chromium-review.googlesource.com/347913 Commit-Ready: Naoki Fukino <fukino@chromium.org> Tested-by: Naoki Fukino <fukino@chromium.org> Reviewed-by: David Reveman <reveman@chromium.org> Reviewed-by: Jorge Lucangeli Obes <jorgelo@chromium.org> Reviewed-by: Bernie Thompson <bhthompson@chromium.org> (cherry picked from commit 6a4c1e8f38acfaa0ad2f7054eac6f0c4bfcbad3b) Reviewed-on: https://chromium-review.googlesource.com/348821 Commit-Queue: Bernie Thompson <bhthompson@chromium.org> Tested-by: Bernie Thompson <bhthompson@chromium.org> [modify] https://crrev.com/a99bce98af8ad3c06df91bf81698b0a8c7572dd7/mtpd-seccomp-x86.policy [modify] https://crrev.com/a99bce98af8ad3c06df91bf81698b0a8c7572dd7/mtpd-seccomp-arm.policy [modify] https://crrev.com/a99bce98af8ad3c06df91bf81698b0a8c7572dd7/mtpd-seccomp-amd64.policy
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Jun 2 2016
The following revision refers to this bug: https://chromium.googlesource.com/chromiumos/platform/mtpd/+/d955d08ec42ad58d22dec88c6fac13800220ce32 commit d955d08ec42ad58d22dec88c6fac13800220ce32 Author: Yuki Awano <yawano@chromium.org> Date: Fri May 27 05:49:55 2016 mtpd: add setpriority to seccomp BUG= chromium:600780 TEST=manually tested as described in the issue Change-Id: Ifef59fce726af2f72ba5f1e146c0caa69e6ea45a Reviewed-on: https://chromium-review.googlesource.com/347913 Commit-Ready: Naoki Fukino <fukino@chromium.org> Tested-by: Naoki Fukino <fukino@chromium.org> Reviewed-by: David Reveman <reveman@chromium.org> Reviewed-by: Jorge Lucangeli Obes <jorgelo@chromium.org> Reviewed-by: Bernie Thompson <bhthompson@chromium.org> (cherry picked from commit 6a4c1e8f38acfaa0ad2f7054eac6f0c4bfcbad3b) Reviewed-on: https://chromium-review.googlesource.com/348820 Commit-Queue: Bernie Thompson <bhthompson@chromium.org> Tested-by: Bernie Thompson <bhthompson@chromium.org> [modify] https://crrev.com/d955d08ec42ad58d22dec88c6fac13800220ce32/mtpd-seccomp-x86.policy [modify] https://crrev.com/d955d08ec42ad58d22dec88c6fac13800220ce32/mtpd-seccomp-arm.policy [modify] https://crrev.com/d955d08ec42ad58d22dec88c6fac13800220ce32/mtpd-seccomp-amd64.policy
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Jun 2 2016
Thank you for doing them!
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Jun 2 2016
Fixed in today's Canary! Thank you :)
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Jun 2 2016
Please I beg you, do not email me anylonger
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Jun 2 2016
Hit the the star button to follow/unfollow in the top right corner for future reference.
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Jun 6 2016
Verified on ChromeOs:8172.47.0/Chrome:51.0.2704.79
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Jun 9 2016
I'm still not seeing this fixed! Version 52.0.2743.19 dev (64-bit) Platform 8350.14.0 (Official Build) dev-channel samus Firmware Google_Samus.6300.174.0
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Jun 9 2016
Do we need another merge for M52?
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Jun 10 2016
akishore@ and thestig@ : No need for another merge : https://chromium-review.googlesource.com/#/c/348820/2 Crosland reports that this Landed in 8350.15.0 Please try again with the next dev-channel release!
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Jun 17 2016
verified on Lars with 8172.56.0/51.0.2704.103 and nexus phone.
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Jun 7 2017
Using 2 different HP Chromebooks and Galaxy S7 Edge. Both on official firmware and still have this issue. Have had it for over a year and still happening now. Can anyone confirm (to a noob) if the fix for this was ever released into the stable channel? I have tried the developer / beta builds (but not canary) and found the issue to persist. Not sure if i'm doing something wrong or if it still a known issue. Also can anyone point me to a thread for the HDMI output issue that still persists as i have struggled to find one. Many thanks. |
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Comment 1 by abodenha@chromium.org
, Apr 7 2016Status: Assigned (was: Unconfirmed)