#CBC-RS/TC-watchlist

This is a perennial CBC issue that consumes significant resources, needlessly.

We have to first determine if this is a managed device or account, then explain that the student/employee must talk to their IT support group. In some cases that generates another round of "this is my Chromebook that my parents bought, and I'm at home . . ."

The posts are often something like "I could ___ yesterday, but today I can't. My friends still can. Why?"

The rollout of policies impact devices/accounts over a period of time, so individual students are confused when their device is acting different. Because of this, please do consider some sort of notification when policies change.

Bonus points for an automatic way to identify managed devices (perhaps include in chrome://version information). Asking a student to tell us what is displayed in chrome://policies is subject to "inaccurate" replies.

 #CBC-RS/TC-watchlist

Fully agree.  One look at all the threads DUPed to the Managed Devices thread will show that students DO NOT RESEARCH, they just post.  I'd bet that these sort of questions about "broken" Chromebooks or "why won't it let me..?" etc are not an insidnificant trickle.  Popups telling the student that their requestion action cannot be performed due to Administrator restrictions, AND TO SEE their Admin about them, would stop a vast number of these posts.

My worry is for the user perception of managed Chrome devices. They would experience something not working and not know why and become frustrated. As would their parent and teacher - with only the Administrator aware or the intent. 

As a minimum, whenever a user tries to do something banned by a policy, a pop-up should notify them that the action could not be completed due to a policy restriction. As a bonus, a Learn more button should take you to a list of policies.

I don't think an automatic notification that policies in general have changed is a good idea, since for the typical user (i.e. one that isn't trying to get round restrictions) the message will have no meaning, could cause confusion and spread alarm.

I disagree with the "list of policies" being a good idea. That would tell the average user exactly nothing and confuse the hell out of them. If the one specific policy that caused the action to be forced/denied could be displayed, that would be great. A huge list of all policies would be a disaster.

Even if no policy is displayed, a popup saying that the operation was denied/forced due to an administration policy is greatly needed.

And if a policy change does not affect a user it is not necessary or desirable to tell them that a policy has changed.

I think being able to see a list of policies after a lot of click-throughs would be fine. It should be at least two clicks from the error message though

(Bulk Edit) Adding the new conops Chrome OS hotlist to all open issues with the "#CBC-RS/TC-watchlist" tag, our former tracking tag.

This bug has an owner, thus, it's been triaged. Changing status to "assigned".