Font not dsiplaying properly after latest Chrome update
Reported by
pierre.a...@futureelectronics.com,
Mar 28 2016
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Issue descriptionUserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.108 Safari/537.36 Example URL: http://www.dictionary.com/ Steps to reproduce the problem: 1. Just go on the above URL 2. Lots of other website has same issues 3. Went on Linkedin and same result What is the expected behavior? Proper font display. What went wrong? Font issues afetr lates Chrome update. See attached file. Does it occur on multiple sites: N/A Is it a problem with a plugin? N/A Did this work before? Yes Just before update. Does this work in other browsers? Yes Chrome version: 49.0.2623.108 Channel: n/a OS Version: OS X 10.9.5 Flash Version: Shockwave Flash 21.0 r0
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Mar 28 2016
I am a graphic designer so I need a font management software. Right now, I am using FontExplorer 3.5.4 (build 8178).
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Mar 29 2016
Thank you for providing more feedback. Adding requester "rsesek@chromium.org" for another review and adding "Needs-Review" label for tracking. For more details visit https://sites.google.com/a/chromium.org/dev/issue-tracking/autotriage - Your friendly Sheriffbot
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Mar 30 2016
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Mar 30 2016
Well I spoke too fast. I just cannot install an earlier version. Every time I try, version 49.0.2623.110 is showing. Maybe I don't follow the proper procedure. So I am stuck to that version. :(
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Mar 30 2016
Looks like your Helvetica or Arial font is corrupted or incorrectly cached. Try adding/removing it again with your font manager. You could also try to temporarily disable the font manager to see if that helps.
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Mar 30 2016
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Mar 30 2016
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Mar 31 2016
Hi, that didn't work. Helvetica is a system font. Cannot remove or deactivate. I disabled the font manager with no success. I have no problem whatsoever with those fonts in all other software either display or print. Something went wrong with latest update for sure because before, all was fine. Also, how can I go back couple version of Chrome. I tried many times and it is always version 49.0.2623.110 showing.
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Apr 1 2016
Thank you for providing more feedback. Adding requester "eae@chromium.org" for another review and adding "Needs-Review" label for tracking. For more details visit https://sites.google.com/a/chromium.org/dev/issue-tracking/autotriage - Your friendly Sheriffbot
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Apr 1 2016
Thanks for the feedback! drott, can you think of any chnages that might have caused this behavior on Mac?
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Apr 1 2016
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Apr 1 2016
Hold on. I went in the advanced setting and the default Sans-Serif font was changed to something else. I put it back to Arial and it looks like it's now working well. Maybe that was the problem.
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Apr 1 2016
Could you tell what it was changed to? If you change it back to this setting, does the error occur again? eae@, I can't link this to any recent changes specifically.
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Apr 1 2016
I think it was the Coding that was set to Unicode UTF-8. I changed it to Western (Windows-1252) and now it is stable. I tried different settings so I am pretty sure that was the last thing I did.
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Apr 5 2016
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Apr 5 2016
Do you have custom versions of Helvetica or Times in your collection in FontExplorer? If so, could you try deactivating those custom versions temporarily? Do you have any other fonts overlapping between system versions or custom versions?
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Apr 5 2016
When changing the font default in the advanced preferences, the changes are showing on some pages but not all. If I go on LinkedIn and Thesaurus, no change results, still showing weird character. If I go on Wiki, the changes are there. Also, what if I reset my privileges on the machine? Maybe that would do something.
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Apr 22 2016
Assigning the bug to drott@ , removing from the triaging queue.
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Jun 19 2017
No longer reproducible. |
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Comment 1 by rsesek@chromium.org
, Mar 28 2016