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Issue metadata

Status: WontFix
Owner:
Closed: Mar 2016
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Intermittent ERR_BAD_SSL_CLIENT_AUTH_CERT errors during Secure HTTP accesses

Reported by painful...@gmail.com, Mar 18 2016

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; rv:44.0) Gecko/20100101 Firefox/44.0

Example URL:
Any HTTPS

Steps to reproduce the problem:
1. Visit a HTTPS site
2. 
3. 

What is the expected behavior?
Site displays fine

What went wrong?
Chrome error page is received, ERR_BAD_SSL_CLIENT_AUTH_CERT

Does it occur on multiple sites: Yes

Is it a problem with a plugin? No 

Did this work before? N/A 

Does this work in other browsers? Yes 

Chrome version: 49.0.2623.87 m  Channel: stable
OS Version: XP
Flash Version: unknown

- this is a LAN of Windows XP systems, on which IE 8 access to the same pages work just fine.
- issue is *intermittent*, one time it works, the other it doesn't
- LAN is behind a fortinet fortigate 60 UTM, without a support contract for some years now. System is used as a filtering bridge, mainly to block access to specific URLs.
- Internet Explorer 8 works just fine to the same sites and on the same times.
- I have taken a net-internals log, but please let me know how it can be sent to you privately.
 
Issue seems similar (with regard to the outcome) to  issue #141601 .
chromeerror.png
6.0 KB View Download
Components: Internals>Network>SSL
Labels: Needs-Feedback
Does this occur on Windows 7 or later? Per https://chrome.googleblog.com/2015/11/updates-to-chrome-platform-support.html, we're not supporting Windows XP for very much longer. No code changes we make now will ever show up on XP.
I only have Windows XP clients on that LAN. Can I send privately my log?
Project Member

Comment 6 by sheriffbot@chromium.org, Mar 19 2016

Labels: -Needs-Feedback Needs-Review
Owner: davidben@chromium.org
Status: Assigned (was: Unconfirmed)
Thank you for providing more feedback. Assigning to requester "davidben@chromium.org" for another review.

For more details visit https://sites.google.com/a/chromium.org/dev/issue-tracking/autotriage - Your friendly Sheriffbot
Components: -Blink
Status: WontFix (was: Assigned)
Per https://chrome.googleblog.com/2015/11/updates-to-chrome-platform-support.html, support for Chrome on Windows XP is ending very soon. Since XP has also since been EOL'd by Microsoft, I would recommend you upgrade to a newer version of your operating system. If you're still having issues on a supported version, please do feel free to file a new ticket and we'll look at it from there.
With all due respect, it feels you were too eager to closer this as awontfux, especially considering that I do have a log and that XP systems in other network segments operate just fine...

Please consider reopening this issue.
Feel free to mail me a net-internals log if you like, but the only thing I can do is help you debug a problem in your deployment. As I said, if there's a change needed in Chrome, nothing we land on trunk today will ever be shipped on XP.
Thanks, I've sent you the log. As for confirming it: if you do find something Chrome related, I'll bring in a Windows 7+ portable to confirm the issue's presence in this lan.

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