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Issue metadata

Status: Archived
Owner: ----
Closed: May 2016
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug



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Hardware Id lost when installing RemixOS

Reported by nmrei...@gmail.com, Mar 17 2016

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.87 Safari/537.36
Platform: 7834.60

Steps to reproduce the problem:
1. Had to flash a new bios firmware so I could boot to usb to install RemixOS

2.Decided to switch back to ChromeOS and realized I lost the picture I had taken of my HardwareID

3. Used a Swanky bios firmware to reinstall ChromeOS but now get a error about the hardwareID being wrong.

What is the expected behavior?
Hardware ID would not be wrong

What went wrong?
I did not keep a backup of my hardwareID before wiping it and reinstalling

Did this work before? Yes Before uninstalling the original firmware

Chrome version: 49.0.2623.95  Channel: stable
OS Version: 10.0
Flash Version: Shockwave Flash 21.0.0.182-r1

This is for a toshiba model cb35-B3340 chromebook 2

hwid     = Google_Swanky.5216.238.5
 

Comment 1 by dchan@google.com, Apr 8 2016

Components: OS>Firmware
Labels: Needs-Feedback
The hardware id should be in the form of SWANKY ....

have you try the hwid stated in https://www.reddit.com/r/chromeos/comments/4atoxi/can_i_restore_my_hwid/
Project Member

Comment 2 by sheriffbot@chromium.org, May 9 2016

Status: Archived (was: Unconfirmed)
No feedback was received in the last 30 days from reporter "nmreiner@gmail.com", so archiving this. Please re-open or file a new bug if this is still an issue.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

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