Chromebook Pixel 2 makes a noise like a busy harddrive |
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Issue descriptionUserAgent: Mozilla/5.0 (X11; CrOS x86_64 7647.84.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.116 Safari/537.36 Platform: 7647.84.0 (Official Build) stable-channel samus Steps to reproduce the problem: 1. Have my Chromebook Pixel 2 (or, judging by Google search, some others' too). 2. Work on it for a day or two. 3. A weird noise will appear, sounding much like the Pixel has an old-fashioned spinning-rust harddrive that's working very hard. It's notably not a sound a fan usually makes. The sound changes a bit when you type; especially noticeable when you hold down a key. What is the expected behavior? Silence. The Pixel doesn't have a harddrive. What went wrong? There's a weird noise coming from the Pixel, sounding much like the Pixel has an old-fashioned spinning-rust harddrive that's working very hard. It's notably not a sound a fan usually makes. The sound changes a bit when you type; especially noticeable when you hold down a key. Did this work before? No Chrome version: 48.0.2564.116 Channel: stable OS Version: 7647.84.0 Flash Version: Shockwave Flash 20.0 r0 Though I didn't find a bug for it yet here, others seem to have noticed similar issues: https://productforums.google.com/forum/#!topic/chromebook-central/inN6kMSwlHs
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Mar 23 2016
dgreid@ : Please triage :)
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Mar 23 2016
Is the sound similar to static or more of a tone? Does it repeat at a reliable interval.
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Mar 23 2016
I'd describe it as more of a rattling, closer to static than a tone. Think of a heavily-seeking HDD. The rattle seems random; no pattern that I can discern. When it's happening it'll continue for many hours. I've not found a pattern as to what causes it to start; it's not there permanently, but appears frequently.
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Mar 24 2016
This is probably the fan. If you have the unit locally, you can bring it by to have an ME take a look.
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Apr 13 2016
I'm fairly confident it's not the fan. I've now found a strong correlation with the noise: the harddrive noise seems to happen exactly when the contents on the screen change (best noticed with a blinking text cursor, or a GIF moving in distinct bursts). It would be impressive if the fan could do that. :) When I'm back in MTV in a few weeks, I can drop by to have someone look at the machine. Let me know who to contact.
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Jun 3 2016
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Oct 4 2016
I have a Pixel and this sounds like a fan out of balance. Giving the chassis a sturdy thump will occasionally fix it. Mine is a hardware issue, not software.
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Oct 5 2016
Please re-open if this is being investigated. Based on the comments, this doesn't seem to be an audio issue. |
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Comment 1 by kathrelk...@chromium.org
, Mar 23 2016Labels: proj-samus