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Issue 594420 link

Starred by 4 users

Issue metadata

Status: Archived
Owner: ----
Closed: May 2017
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 2
Type: Bug



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Extension activate shortcut key stops working after clicking the 'burger' menu

Reported by evan.j...@gmail.com, Mar 13 2016

Issue description

UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.87 Safari/537.36

Steps to reproduce the problem:
1. start Chrome fresh and install the Quick Tabs extension
2. navigate to chrome://extensions/ > Keyboard shortcuts and make sure the extension has a shortcut key combo assigned (be sure not to use the menu to navigate there)
3. make sure the shortcut key works
4. click the 'burger' menu
5. type the shortcut key again

What is the expected behavior?
The extension popup should display

What went wrong?
The extension fails to display its popup window, I have recorded a demo of this happening on my local system (see https://www.youtube.com/watch?v=lpebgV-Bni8&feature=youtu.be ), it has been reported by a number of my users and confirmed on a friend on mines new Mac.

WebStore page: https://chrome.google.com/webstore/detail/quick-tabs/jnjfeinjfmenlddahdjdmgpbokiacbbb

Did this work before? Yes Until the latest Chrome update (3 days ago)

Chrome version: 49.0.2623.87  Channel: stable
OS Version: OS X 10.11.3
Flash Version: Shockwave Flash 21.0 r0
 

Comment 1 by evan.j...@gmail.com, May 11 2016

This is still an issue in the latest version (Version 50.0.2661.94 (64-bit)) of Chrome.

Comment 2 by rche...@gmail.com, May 26 2016

I am consistently and reliably able to reproduce this issue by clicking on a burger menu on an open window. If I have two Chrome app windows for the same Chrome profile open, they even react the same: on the window instance that has the burger menu clicked the extension shortcut fails thereafter. On the window instance the burger hasn't been clicked on yet, the shortcut works. Until you click it's burger menu. 


Comment 3 by rche...@gmail.com, May 26 2016

Incidentally, if I restart Chrome the problem resolves itself until the pattern is repeated. 
Project Member

Comment 4 by sheriffbot@chromium.org, May 26 2017

Status: Archived (was: Unconfirmed)
Issue has not been modified or commented on in the last 365 days, please re-open or file a new bug if this is still an issue.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

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