Print Preview crashes Chrome browser |
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Issue descriptionOS: Windows 7 Pro Chrome Version: 49.0.2623.87 Issue description: Hitting CTRL+P or right-click and select Print results in browser crash on Windows 7 Pro Reproducible by all customer users across the domain. Issue is reproducible by customer in Incognito (without extensions) and on Canary. Not reproducible internally. Expected Result: Print Preview should be displayed. [7900:5228:0309/110857:VERBOSE1:print_preview_handler.cc(1333)] Get printer capabilities finished [7900:5228:0309/110857:VERBOSE1:print_preview_handler.cc(857)] Print preview request start [7900:5228:0309/110857:ERROR:CONSOLE(1181)] "Invalid settings error reported from native layer", source: chrome://print/print_preview.js (1181) Crash ID: beb6482800000000 (6608c580-cbaf-465c-b396-68ad217fcd96) chrome_debug.log https://drive.google.com/open?id=0B9a1yrkxazgMN0JpcV9YR0JCZ0k
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Mar 11 2016
Tested this on windows 7 pro and win 7 Home / MAC 10.11.3 Chrome Stable 49.0.2623.87 - I am not able to repro this issue.Thank you.
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Mar 11 2016
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Mar 13 2016
Fixing labels.
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Mar 18 2016
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Apr 13 2016
Closing the issue as unable to reproduce the issue on chrome stable 49.0.2623.112 on Windows 7. Please feel free to raise a new issue or reopen if it still persists or reappears.
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Jun 17 2016
Looks like this was an issue with the printer driver. Please reopen if this is still an issue, though my recommendation is to upgrade the printer driver if possible. |
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Comment 1 by vitalyb...@chromium.org
, Mar 11 2016