Chrome crashes after start: The thread tried to read from or write to a virtual address of which it does not have the appropriate access
Reported by
corkoome...@gmail.com,
Mar 10 2016
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.75 Safari/537.36 Steps to reproduce the problem: 1. Install any version of W10 on an HP Elitepad 1000 G2 2. Optional: install Windows updates and drivers (we tried without this too) 3. Install and run Chrome 4. It crashes and shuts down (Windows says: "chrome has stopped working ...") What is the expected behavior? What went wrong? Chrome worked when an update from W8.1 to W10 was done, but after a clean install it just doesn't work. We have tried using the drivers for Windows 8.1 as well as those for W10. Crashed report ID: dump file is attached (because Chrome didn't start) How much crashed? Just one tab Is it a problem with a plugin? N/A Did this work before? N/A Chrome version: 49.0.2623.75 Channel: stable OS Version: 10.0 Flash Version: Shockwave Flash 21.0 r0 We have tried literally everything. This Dutch topic on the Chrome Forum is huge: https://productforums.google.com/forum/#!topic/chrome-nl/1Wyl4vcgDXw Beta, Canary and a portable version of Chrome don't work either. Chrome only stays opened Windows Safe Mode, but the user also has an issue that the wifi driver does not work in this mode. Can you please look into the dump file please? I'm going to try to read it too and I already fount: The thread tried to read from or write to a virtual address of which it does not have the appropriate access
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Mar 31 2016
It is been said that the Chrome forum will close very soon, April 4th. The topic I referred to (1Wyl4vcgDXw, see URL above) will be removed at April 29th by Google. So please help us before then.
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Apr 6 2016
Original topic has been moved to the English Chrome forum: https://productforums.google.com/forum/#!topic/chrome/2wB9mB0jcHo
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Apr 15 2016
bump
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Apr 26 2016
Do you see any crash id listed under chrome://crashes. If yes, please attach the latest crash id when you encounter such crashes.
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Apr 26 2016
No, there are no IDs, hence the dumps.
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May 19 2016
@corkoomen.91 & vanantwerpenjeroen: Could you please update your Google Chrome to Latest Stable Version - 50.0.2661.102 and let us know your observations. Also, re-test the same on a clean profile [chrome://settings -> Add Person] and provide us the Crash ID [chrome://crashes] if it is still crashing. Thank you.
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May 20 2016
@rnimmagadda@chromium.org Thanks for your reply. The topic was already closed, but we managed to post a message to the OP. I hope he'll reply here. This is the link to the reply in the topic: https://productforums.google.com/d/msg/chrome/2wB9mB0jcHo/bnyZVsI7CwAJ
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May 21 2016
Thank you for providing more feedback. Adding requester "ajha@chromium.org" for another review and adding "Needs-Review" label for tracking. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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May 23 2016
Waiting for the confirmation as per C#8.
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Jun 6 2016
I'm really sorry, but we didn't get a reply from the user anymore. I think he's not able to find his topic anymore because the Dutch forum was closed and the topic is moved to the English forum. Anyway, you may close this issue.
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Jun 6 2016
I am closing this for now. Feel free to file a new issue if such issues are seen on the latest chrome versions. |
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Comment 1 by corkoome...@gmail.com
, Mar 19 2016