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Issue 593395 link

Starred by 9 users

Issue metadata

Status: Assigned
Owner:
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug



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Touchpad stopped working, no mouse cursor visible

Project Member Reported by michae...@chromium.org, Mar 9 2016

Issue description

Version: 49.0.2623.75
OS: Chrome

My pointer has disappeared. It froze on-screen while I was using the touchpad; upon tapping the touchscreen, the pointer disappeared completely. 

I can use the screen to click, but I can't use the touchpad to point or click.

The device is a production, enrolled Samus.

I have multiple profiles signed in; switching desktops doesn't re-enable the touchpad. 
The --ash-debug-shortcuts flag is default (not enabled). inputcontrol appears to no longer exist in crosh.
 
Cc: jdufault@chromium.org
Owner: adlr@chromium.org
Status: Assigned (was: Untriaged)

Comment 2 by adlr@chromium.org, Mar 9 2016

Owner: michae...@chromium.org
Can you file a feedback report?
Owner: adlr@chromium.org
Already did, it hasn't shown up it neutron yet though.

Comment 4 by adlr@chromium.org, Mar 9 2016

Owner: michae...@chromium.org
Can you please file another, or perhaps reassign to me w/ a link to one?

Thanks,
-adlr
Owner: adlr@chromium.org
Looks like it finally came through. Report ID: 6854029328

There are other recent reports under the CantSeePointer tag.

Also uploaded some logs at https://drive.google.com/a/google.com/file/d/0B6HSBrih6pNUVlRZLXhhSmp1RlE/view
Hilariously, I have no memory of opening this bug, but it just happened again on 53.0.2768.0.

https://feedback.corp.google.com/product/208/neutron?lView=rd&lRSort=1&lROrder=2&lRFilter=1&lReport=9983642718


Hi from 2018! My samus touchpad suddenly stopped working again, during normal operation. Not plugged in/charging.

64.0.3282.101 beta.

Feedback report: http://feedback/#/Report/84985521875
Cc: adlr@chromium.org
 Issue 774546  has been merged into this issue.
Cc: r...@chromium.org abodenha@chromium.org
I had filed  issue 793188  for the frozen touchpad on wake issue, but wasn't able to find a consistent repro for it.

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