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Issue 593362 link

Starred by 1 user
Status: Duplicate
Owner:
alemate@chromium.org
Closed: Mar 2016
Cc:
xiy...@chromium.org
abodenha@chromium.org
saintlou@google.com
josa...@google.com
puneetster@google.com
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 0
Type: Bug



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Unable to mount cryptohome upon login (new or existing)

Project Member Reported by skuhne@chromium.org, Mar 9 2016 
Repro: Simply try to log in.

[1213:1213:0309/082049:WARNING:gaia_screen_handler.cc(413)] Existing user 'xxx@gmail.com' authenticated by alias 'xxx@gmail.com'.
[1213:1213:0309/082049:VERBOSE1:oauth2_token_fetcher.cc(82)] Got OAuth2 tokens!
[1213:1213:0309/082049:VERBOSE1:oauth2_token_initializer.cc(32)] OAuth2 tokens fetched
[1213:1213:0309/082049:VERBOSE1:existing_user_controller.cc(369)] Setting flow from PerformLogin
[1213:1213:0309/082049:VERBOSE1:user_flow.cc(18)] Flow 0xb8fbe8d0 got host 0xb8c9f840
[1213:1213:0309/082049:VERBOSE1:login_performer.cc(263)] Online login completion started.
[1213:1213:0309/082049:VERBOSE1:cryptohome_authenticator.cc(596)] Resolved state to: 0
[1213:1213:0309/082049:ERROR:object_proxy.cc(580)] Failed to call method: org.chromium.CryptohomeInterface.GetKeyDataEx: object_path= /org/chromium/Cryptohome: org.freedesktop.DBus.Error.InvalidArgs: No email supplied
[1213:1213:0309/082049:ERROR:object_proxy.cc(580)] Failed to call method: org.chromium.CryptohomeInterface.MountEx: object_path= /org/chromium/Cryptohome: org.freedesktop.DBus.Error.InvalidArgs: No email supplied
[1213:1213:0309/082049:ERROR:device_event_log_impl.cc(141)] [08:20:49.825] Login: cryptohome_authenticator.cc:752 Cryptohome failure: state=2, code=1
[1213:1213:0309/082049:VERBOSE1:cryptohome_authenticator.cc(596)] Resolved state to: 2
[1213:1213:0309/082049:ERROR:device_event_log_impl.cc(141)] [08:20:49.826] Login: cryptohome_authenticator.cc:538 Login failed: Could not mount cryptohome.
[1213:1213:0309/082049:ERROR:login_performer.cc(61)] Login failure, reason=1, error.state=0
[1213:1213:0309/082049:VERBOSE1:existing_user_controller.cc(963)] Could not mount cryptohome.
[1213:1213:0309/082049:VERBOSE1:webui_login_display.cc(108)] Show error, error_id: 14259, attempts:1, help_topic_id: 188036
[1213:1213:0309/082049:ERROR:core_oobe_handler.cc(156)] CoreOobeHandler::ShowSignInError: error_text=Sorry, your email or password could not be verified. Please try again.

Comment 1 by skuhne@chromium.org, Mar 9 2016 

After wiping, (more) syncing (more building) and re-imaging it finally started to work again.
[Note: I did all of that yesterday afternoon already and it did not work, today it works better (still not perfect - filed another issue for the remaining thing).]

So I am not able to repro it anymore.

Comment 2 by abodenha@chromium.org, Mar 9 2016

Mergedinto: 411923
Status: Duplicate (was: Untriaged)
Rolling this into the issue where we're trying to figure out these sorts of failures.
►

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