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Issue 592321 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Mar 2016
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 2
Type: Bug



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Chrome thinks v42 is the latest version

Project Member Reported by hinoka@chromium.org, Mar 7 2016

Issue description

Screenshot attached (Made on 3/6/16).  Chrome thinks v42 is the latest version and won't update.  Please advise on additional information to attach. 


Chrome Version       : 42.0.2311.135
OS Version: OS X 10.10.1
URLs (if applicable) :
Other browsers tested:
  Add OK or FAIL after other browsers where you have tested this issue:
     Safari 5:
  Firefox 4.x:
     IE 7/8/9:

What steps will reproduce the problem?
1.
2.
3.

What is the expected result?


What happens instead of that?


Please provide any additional information below. Attach a screenshot if
possible.

UserAgentString: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/42.0.2311.135 Safari/537.36



 
Screen Shot 2016-03-06 at 10.17.30 PM.png
43.5 KB View Download
Components: Internals>Install

Comment 2 by rsesek@chromium.org, Mar 14 2016

Cc: borisv@chromium.org

Comment 3 by borisv@chromium.org, Mar 14 2016

Status: WontFix (was: Unconfirmed)
Older version of Google Software Update was not reporting connectivity errors, ending up in wrong "up to date" experience. 
That said v42 is very old, so the user must have not been able to update for a very long time. This is most likely the reason why the Google Software Update itself is also old on that machine. I would recommend manually downloading the latest version of Chrome from https://www.google.com/chrome/browser/desktop

To find the exact error with updating, please open the Terminal application, copy/paste the text below as a single line and press enter:
~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS/ksadmin --verbose --list | grep ErrorDomain
Components: -Internals>Install Internals>Installer
Fixing component typo.
Better connectivity error messages added in  issue 662228 

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