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Issue 591775 link

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Issue metadata

Status: Duplicate
Merged: issue 442936
Owner:
Closed: Jun 2016
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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will not update

Reported by brinke@outlook.com, Mar 3 2016

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.75 Safari/537.36

Steps to reproduce the problem:
try to update

What is the expected behavior?
should see latest build with material UI

What went wrong?
don't see latest build

Did this work before? N/A 

Chrome version: 51.0.2665.0 canary (64-bit)  Channel: canary
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version: Shockwave Flash 20.0 r0
 
Clipboard01.jpg
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Cc: brajkumar@chromium.org
Labels: Needs-Feedback
brinke@ - Could you please reboot your computer and try to update your Chrome again. If issue still persists follow the below steps.

Download and run the Chrome Cleanup Tool. It’s an app that searches your computer for suspicious programs and offers to remove them for you.
https://www.google.com/chrome/cleanup-tool/

Comment 2 by brinke@outlook.com, Mar 4 2016

Chrome Cleanup results negative. Canary cannot update and says:  
An error occurred while checking for updates: Update check failed to start (error code 3: 0x800700C1).

Canary looks exactly like the current Stable.  Odd. This is the first time I was able to dl Canary in months. Always got 'unknown error, cannot install.' So when I dl'd this file I right clicked to run as admin, which I am, and it installed right away. Yet it will not update.
It's possible that some files are missing on your computer. To fix, could you please check by uninstalling and reinstall your chrome.

Comment 4 by brinke@outlook.com, Mar 4 2016

you mean my stable version of Chrome?
Components: Internals>Installer
Please uninstall your chrome canary and try to install the latest canary M51-51.0.2666.0 from the below link. 
https://www.google.com/chrome/browser/canary.html 

Comment 6 by brinke@outlook.com, Mar 4 2016

same result;

Version 51.0.2667.0 canary (64-bit)
 
An error occurred while checking for updates: Update check failed to start (error code 3: 0x800700C1).

Comment 7 by grt@chromium.org, Mar 4 2016

Owner: gan...@chromium.org
Status: Assigned (was: Unconfirmed)
This is ERROR_BAD_EXE_FORMAT when Chrome tries to fire up Google Update. Ganesh: any idea why this could happen?
Mergedinto: 442936
Status: Duplicate (was: Assigned)

Comment 10 by wfh@chromium.org, May 5 2017

okay thanks, but shouldn't running the omaha recovery component fix this (and all other) errors?

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