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Issue 590993 link

Starred by 2 users
Status: WontFix
Owner: ----
Closed: Apr 2016
Cc:
█ brajkumar@chromium.org
█ ranjitkan@chromium.org
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: ----
Type: ----



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Chrome will not open

Reported by ahab...@gmail.com, Mar 1 2016 
Chrome Version       : <Would like to tell you but won't open. install new version 1/3/16 so assume latest>
URLs (if applicable) :
Other browsers tested: NA
  Add OK or FAIL, along with the version, after other browsers where you
have tested this issue:
     Safari:
    Firefox:
         IE:

What steps will reproduce the problem?
1.
2.
3.

What is the expected result? 

Try to open Chrome on laptop, hit icon, open application, run as admin, nothing works. Have uninstalled and reinstalled too many times to count, sometimes will work for day or so then nothing.


What happens instead? Nothing, zip nada. Wheel spins for a bit then disappears.


Please provide any additional information below. Attach a screenshot if
possible.

have uninstalled, reinstalled numerous times. Laptop is up to date windows 10 with all updates done.

Comment 1 by brajkumar@chromium.org, Mar 2 2016

Cc: brajkumar@chromium.org
Labels: Needs-Feedback OS-Windows
There are a few things that could be causing the issue, many of which can be resolved by the below steps. Can you try them out?

1. Test whether antivirus or firewall applications on your computer are causing the problem by turning them off temporarily. 
2. Open your Task Manager and make sure you’ve exited out of every instance of Chrome [Windows Only]
3. Uninstall any recent programs, especially programs with names you do not recognize. Some malicious programs may intentionally cause conflicts in Chrome.

I hope that helps! Let us know if it doesn't and please include what exactly is happening and the below additional information:
Chrome version (type chrome://version in address bar)-
Anti-Virus software (Spyware Doctor, McAfee Enterprise, etc.)-

Thanks!

Comment 2 by ssamanoori@chromium.org, Mar 29 2016 

ahabner@Could you please respond to comment #1?

Comment 3 by ranjitkan@chromium.org, Apr 12 2016

Cc: ranjitkan@chromium.org
Labels: -Needs-Feedback
Status: WontFix (was: Unconfirmed)
Closing the issue as did not hear back from the user again. Please feel free to raise a new issue or reopen if it still exists or reappears.
►

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