UserAgent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.116 Safari/537.36

Steps to reproduce the problem:
1. ASHHARSMS
2. MAILGROUP
3. ASHHAR

What is the expected behavior?
ASHHAR

What went wrong?
ASHHAR

WebStore page: 

Did this work before? N/A 

Chrome version: 48.0.2564.116  Channel: n/a
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version: Shockwave Flash 20.0 r0

ASHHAR-1