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Issue 43201 Your location could not be determined.
Starred by 4 users Reported by, May 4 2010 Back to list
Status: IceBox
Owner: ----
Closed: Aug 2012
EstimatedDays: ----
NextAction: ----
OS: All
Pri: 2
Type: Bug

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Chrome Version       : 5.0.375.29
URLs (if applicable) :
Other browsers tested:
Add OK or FAIL after other browsers where you have tested this issue:
  Firefox 3.x: FAIL
         IE 8: FAIL

What steps will reproduce the problem?
1. Go to
2. Click the "Show My Location" button
3. OK the infobar location permission prompt

What is the expected result?

It shows my location

What happens instead?

It says "Your location could not be determined."
Labels: FeedbackRequested
Does this still happen with the latest version? What OS are you on?
Comment 2 by, May 11 2010
It works in 5.0.396.0
How about the Beta build 375.x? That's the build we are more concerned about now.
Comment 4 by, May 12 2010
Yes, it also seems to work in 5.0.375.38
Labels: -FeedbackRequested
Status: WontFix
Thanks for letting us know.
Comment 6 by, May 12 2010
Correction - it works at home but not at work
Status: Unconfirmed
Interesting...what OS are you on? Could you please rename your existing profile and 
launch Chrome with a new profile and check?
Comment 8 by, May 12 2010
Windows 7 64bit

It doesn't work with a new profile
Comment 10 by *, May 12 2010
I suppose you connect to a wireless network at work, in this case if it also fails in
Firefox 3.6, then it means Google Location Service can not detect your nearby
wireless access point location information yet, it is not a problem of Chrome browser.
Comment 11 by *, May 12 2010
Comment 12 by, May 12 2010
Nope, I'm wired at work
Comment 13 by *, May 12 2010
If you are wired, then you probably be in a local intranet of you company, your IP
address is not a real one to the internet, in this case Google Location Service is
unable to detect your location by your IP address.
Comment 14 by, May 12 2010
You're correct in that the IP of my computer is not the public IP address on the 
internet (NAT is being used) but the same is true at home
Labels: -Area-Undefined Area-UI OS-All Feature-Location
Doesn't work any more in 16.0.899.0 (Official Build 103668) dev-m, 
but works in Firefox now!
And I'm connected through a wired NAT router, but WiFi is switched ON to use the router mac addresses for location detection, and several wifi networks are in sight …
Comment 18 by Deleted ...@, Dec 16 2011
FWIW, this has been broken for me on my Mac starting with Chrome v15.  Prior to that, the feature worked.  It remains broken in v16.0.912.63.  My hardware has not changed, and I am using wifi.

If I create a new profile, I do get the dialogue box asking if I want to allow to know my location, but after clicking "Allow" and waiting several seconds, I still get the "Your location could not be determined" message.

The feature does work in both Firefox and Safari on the same machine, and both produce the correct approximate location.
It still broken 20.0.1132.3 on windows.
And it works in IE9. Location is not accurate, but at least a city level.

Another interesting observation.
I visited pages in following order

1. google.maps - location didn't work
2. google.maps - location didn't work
3. google.maps - location didn't work
n. - location didn't work
n + 1. - *location works!!!*
n + 2. - location works again
n + 3. google.maps - and even here it works.

Computer is desktop without wifi or GPS.

Seems like or triggered something that was not triggered by google.maps.
Project Member Comment 22 by, Aug 10 2012
Status: IceBox
Closing old bug as obsolete. Please file a new bug (with details) if this problem is still occurring for you.
Project Member Comment 23 by, Oct 13 2012
Labels: Restrict-AddIssueComment-Commit
This issue has been closed for some time. No one will pay attention to new comments.
If you are seeing this bug or have new data, please click New Issue to start a new bug.
Project Member Comment 24 by, Mar 11 2013
Labels: -Area-UI -Feature-Location Cr-Content-Location Cr-UI
Project Member Comment 25 by, Apr 6 2013
Labels: Cr-Blink
Project Member Comment 26 by, Apr 6 2013
Labels: -Cr-Content-Location Cr-Blink-Location
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