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Starred by 47 users
Status: Duplicate
Merged: issue 355720
Owner: ----
Closed: Dec 2015
Cc:
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EstimatedDays: ----
NextAction: ----
OS: Linux
Pri: 2
Type: Bug



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Chrome "crashes" after I locking desktop with light-locker
Reported by je...@jc00ke.com, Jul 10 2014 Back to list
UserAgent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.153 Safari/537.36

Steps to reproduce the problem:
1. Start Chrome on Xubuntu 14.04
2. Lock screen
3. Unlock screen

What is the expected behavior?
No Ubuntu crash window

What went wrong?
Even though whoopsie notifies me of a crash, my Chrome windows do not actually crash.

Crashed report ID: 

How much crashed? Whole browser

Is it a problem with a plugin? N/A 

Did this work before? N/A 

Chrome version: 35.0.1916.153  Channel: stable
OS Version: 
Flash Version: Shockwave Flash 14.0 r0

Even bzip'd the crash file is 19MB, so please find it here: https://drive.google.com/a/jc00ke.com/file/d/0B6qwdumTHyNtbURsTjJ4UFphVG8/edit?usp=sharing
 
Labels: Needs-Feedback
No Luck, unable to reproduce the issue on Ubuntu 12.04 and Chrome: 35.0.1916.153.

Do you have any extensions installed ? If so, disable them and then give a try.
Comment 2 by je...@jc00ke.com, Jul 17 2014
I disabled all the extensions, then went through re-enabling each one after locking the screen. No luck on a crash. I'll keep an eye out though.
Comment 3 by Deleted ...@, Aug 13 2014
Same version of xubuntu, same problem here... :(
Comment 4 by Deleted ...@, Aug 29 2014
same problem here on Ubuntu (Xubuntu) Linux + XFCE
Comment 5 by Deleted ...@, Sep 16 2014
Same problem here. Ubuntu with XFCE. I've noticed that if Chrome window is not set as active, it does not crash. 
Same problem. Xubuntu (xfce) 14.04.
Comment 7 by Deleted ...@, Sep 22 2014
I have the same problem mentioned above.

Chromium 37.0.2062.94
Xubuntu 14.04
 
Comment 8 by Deleted ...@, Sep 23 2014
Same here:

Version 37.0.2062.120 (64-bit)
Xubuntu 14.04.01, patched all the way to today.

I have noticed that this started to happen at some point, not really sure when. Most likely it was after an update of either Chrome or Xubuntu. It also got gradually worse. Now, I can reproduce it consistently every time: start chrome, lock, unlock, crash...
Comment 9 Deleted
Comment 10 by Deleted ...@, Sep 25 2014
Same problem.

Chrome 37.0.2062.120 (64-bit)
Xubuntu 14.04
Comment 11 by Deleted ...@, Sep 25 2014
Same problem, Xubuntu 14.04.1 LTS, Chromium Version 37.0.2062.120 
Comment 12 by Deleted ...@, Sep 29 2014
Same problem here 
Xbuntu 14.04 Chromium version 37.0.2062.120
Comment 13 by Deleted ...@, Sep 30 2014
Same problem

Version 37.0.2062.120 (64-bit)
Xubuntu 14.04
Same configuration, same problem here.
Comment 15 by Deleted ...@, Oct 7 2014
Xubuntu 14.04 64-bit with google chrome stable 37.0.2062.120 (64-bit).
I lock and then unclock, puff "Google chrome has crashed" but dosen't actully crash.

No extensions installed, I actully removed google-chrome-beta because of this then installed a fresh stable in hopes this was only in beta. How wrong I was.
Comment 16 Deleted
Something like this too, Version 37.0.2062.120 (64-bit), Xubuntu 14.04 patched to latest. Chrome freezes but I can close the window. Sometimes I get a message about a crash but which button I click on it seems to have no effect.
I just had this happen on a newly updated and restarted 38.0.2125.101 (64-bit)
Comment 19 by Deleted ...@, Oct 8 2014
Could it be related to the new screen locker in 14.04 switching VTs?http://xubuntu.org/news/screen-locking-in-xubuntu-14-04/
Has anybody tried removing lite-locker and installing xscreensaver instead?

I just tried replacing light-locker with xscreensaver and no more chromium crash. Thanks for the tip.
same issue with :
Version 38.0.2125.104 (64-bit)
xubuntu 14.04.1
light-locker 1.4.0

I'll try xscreensaver for the time being.
After a couple of hours, I confirm, no problem with xscreensaver instead of light-locker.
And just to clarify, it seems the crash is not always directly visible depending on people experiences :
- whoopsie notif
- windows black blink and some window rendering are wrong
- my personnal experience : the browser seems ok but sometimes windows rendering literally splash on the workspace I'm working on whereas no chrome windows is present on this particular workspace.
Same problem here:  
Version 38.0.2125.104 (64-bit)
Xubuntu 14.04

I just upgraded from 12.04.  Upon unlocking my screen the program reports that it has crashed.  Sometimes its still responsive afterwards, but most of the time it is totally frozen and I have to restart.  

I've even tried removing my .config/google-chrome/Default profile and rebuilding from scratch,  disabling extensions.  Problem remains.
Comment 25 by j...@bullethq.com, Nov 1 2014
Same problem here.  Sometimes I get a crash report.  Other times, all the tabs are frozen - clicking on the different tabs doesn't change the content of the screen.

Kernel: 3.13.0-39-generic x86_64
Xubuntu: 14.04.1 LTS
Chrome: 38.0.2125.111 (64-bit)

System is an upgrade from Xubuntu 13.10, where no problems were seen.


Comment 26 by Deleted ...@, Nov 8 2014
Exactly the same problem. After screen lock crash report and/or all the tabs are frozen.
Update:  I removed light locker and reinstalled xscreensaver.  The problem seems resolved now.  
Same problem with Lubuntu 14.04 (x86_64)

Kernel: 3.17.2-031702-generic #201410301416
Chrome: Version 39.0.2171.65 (64-bit)
Comment 29 by Deleted ...@, Nov 25 2014
Same issue in my desktop (64-bit) and laptop (using Chrome 32-bit) using Lubuntu 14.04.1 LTS and Chrome 39.0.2171.65 (64-bit on Desktop)


If Chrome isn't open as the main window this doesn't happen.
Same problem here:
Xubuntu 14.04.1 (amd64)
Chrome 40.0.2214.95-1 (amd64)
LightLocker 1.4.0-0ubuntu1 (amd64)

After screen lock i get frozen tabs or sometimes crash report.

I have the same problem with Lubuntu 14.04.1 i386, which also runs LightLocker rather than xscreensaver.  As others have reported, it is often the case that the browser remains functional even after the crash report.
I could have added (in #31) that I have seen this behavior on multiple machines.
I can confirm this.
Xubuntu 14.10 (amd64)
Chrome 40.0.2214.111 (amd64)
Comment 34 by here...@gmail.com, Feb 13 2015
Frequent.

lenovo x230t
Ubuntu 14.04.1 LTS
Linux unknown 3.13.0-44-generic
xfce 4.10
chrome Version 41.0.2272.35 beta (64-bit)
Comment 35 by Deleted ...@, Feb 17 2015
Same here:
XFCE 4.10
Chrome Version 40.0.2214.111 (64-bit)

Linux 3.13.0-45-generic #74-Ubuntu SMP Tue Jan 13 19:36:28 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

NAME="Ubuntu"
VERSION="14.04.1 LTS, Trusty Tahr"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Ubuntu 14.04.1 LTS"
VERSION_ID="14.04"
HOME_URL="http://www.ubuntu.com/"
SUPPORT_URL="http://help.ubuntu.com/"
BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/"

Console output when this crash aoccurs:

[9628:9697:0221/120815:ERROR:gpu_watchdog_thread.cc(253)] The GPU process hung. Terminating after 10000 ms.
ATTENTION: default value of option force_s3tc_enable overridden by environment.
[9094:9129:0221/130959:ERROR:channel.cc(258)] RawChannel read error (connection broken)

As already described, Chrome window stays open. Main menu can still be opened. When closing a tab, only the window title changes but the tab seems to stay open. Which is just a display error, because when restarting Chrome with 'restore tabs' option, the closed tabs do not appear.

14.04.1 LTS, Trusty Tahr
Linux ThinkPad 3.13.0-35-generic #62-Ubuntu SMP Fri Aug 15 01:58:42 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
Xfce 4.10
System: Lenovo ThinkPad L430
Chromium Version: Chromium 40.0.2214.111 Ubuntu 14.04
Comment 37 by Deleted ...@, Mar 2 2015
Had this problem with Xubuntu 14.04 and now with 14.10. Until recent updates I got a crash report but now it's just unresponsive for two-three minutes after logging in.
This just started happening to me today in Ubuntu 14.04 AFTER I installed other desktop environments -- Xubuntu, Lubuntu, Kubuntu (installed yesterday). I never saw this problem when I had only Unity/stock Ubuntu installed.
Based on a comment in another bug I turned OFF "Use hardware acceleration when available" in Chromium and so far it hasn't locked up since. (Still testing, though.)
Also tried to turn off "Use hardware acceleration when available" option. Works ok now.
All works fine after 2 days of testing. Seems that problem is realy in hardware acceleration.
Just got the repository upgrade to Chromium 41.0.2272.76 and turned on hardware acceleration... it still crashes.

Comment 43 by Deleted ...@, Mar 23 2015
I was experiencing this issue on Ubuntu 14.10 (as well as 14.04) running on Thinkpad X220 [1]. I was able to work around the issue by disabling Hardware acceleration. 

Based on a forum post about driver stability improvements [2], I installed the Intel video drivers from 01.org [3], and have been able to run Chromium successfully with Hardware acceleration turned on.

Hope this is helpful to others.

[1] http://www.thinkwiki.org/wiki/Category:X220
[2] http://askubuntu.com/a/584031
[3] https://01.org/linuxgraphics/

Using the cfg below, after a screen unlock, google-chrome has no response to mouse clicks, and when minimized and then restored, will not repaint its windows. HW acceleration is turned on; I'll try turning it off.

google-chrome Version 41.0.2272.89 (64-bit)
Linux 3.13.0-46-generic #79-Ubuntu SMP Tue Mar 10 20:06:50 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
Ubuntu 14.04.2 LTS
I'm not getting the crashes any more (since I switched back to
xscreensaver), but I am noticing window decorations (not the body) not
being repainted sometimes.

Google Chrome 41.0.2272.101
Linux 3.13.0-48-generic #80-Ubuntu SMP Thu Mar 12 11:16:15 UTC 2015 x86_64
x86_64 x86_64 GNU/Linux


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Same problem in Xubuntu 15.04 (upgraded from 14.10), but with a little change:
As soon as the light locker becomes active, chromium hangs in an endless loop. I can hear it because the CPU fan spins up. After unlocking, chromium shows a black window and I have to close or kill it, returning CPU load to zero.
Disabling hardware acceleration now to see if it helps.
Comment 47 by Deleted ...@, Jun 11 2015
Same problem with Ubuntu 14.10 & Chrome Version 43.0.2357.81 (64-bit)
Comment 48 by nam...@gmail.com, Jun 28 2015
same problem on fedora 21 and Chrome 43.0.2357.81 (64-bit)

Comment 49 Deleted
Same problem on Arch linux with chrome version 45.0.2454.85 (64 bit)
Comment 51 by Deleted ...@, Oct 21 2015
same problem with ubuntu 14.04lts, chromium just udated, and amd64
Comment 52 by Deleted ...@, Oct 27 2015
same problem on fedora 21, chrome Version 46.0.2490.71 (64-bit)
Labels: Cr-Internals-GPU
Owner: danakj@chromium.org
Per #36 this could be GPU/GL related, passing to danakj@ for routing. This came to my attention as a top-starred Stability-Crash bug, see:

https://code.google.com/p/chromium/issues/list?can=2&q=label:Stability-Crash&sort=-stars&colspec=ID%20Pri%20M%20Stars%20ReleaseBlock%20Cr%20Status%20Owner%20Summary%20OS%20Modified

with 45 stars. Note I am unable to repro locally on an Ubuntu 14.04 LTS with 48.0.2564.22.

[9628:9697:0221/120815:ERROR:gpu_watchdog_thread.cc(253)] The GPU process hung. Terminating after 10000 ms.
ATTENTION: default value of option force_s3tc_enable overridden by environment.
[9094:9129:0221/130959:ERROR:channel.cc(258)] RawChannel read error (connection broken)

Cc: danakj@chromium.org
Owner: ----
Cc: vmi...@chromium.org piman@chromium.org marc...@chromium.org
Labels: GPU-Intel
Summary: Chrome "crashes" after I locking desktop with light-locker (was: Chrome "crashes" after I unlock Xubuntu screensaver)
The gpu process hanging would cause it to eventually be killed (a crash) and restarted. Chrome should work normally after that happened.

People who are experiencing this crash, can you:
- Attach chrome's about:gpu page to this bug when it happens.
- Describe what video card and driver version you are using.

So far, I've seen mention of Intel in #43, and upgrading the driver from https://01.org/linuxgraphics/ fixed it.
Labels: Hotlist-Polish
Comment 57 by piman@chromium.org, Dec 11 2015
Mergedinto: 355720
Status: Duplicate
Understanding how light-locker works (switching to a different VT), I think this is the same problem as https://code.google.com/p/chromium/issues/detail?id=355720 - i.e. GLX/DRI gets blocked by X when switching VTs, triggering the watchdog.

There are some interesting suggestions on that bug, so I will dup.
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