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Issue 159334 icon keeps getting blurry
Starred by 7 users Reported by bromberg...@gmail.com, Nov 4 2012 Back to list
Status: ExternalDependency
Owner: mark@chromium.org
Cc: tha...@chromium.org
Components:
NextAction: ----
OS: Mac
Pri: 2
Type: Bug


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Chrome Version       : 22.0.1229.94
OS Version: OS X 10.8.2
URLs (if applicable) :
Other browsers tested:
  Add OK or FAIL after other browsers where you have tested this issue:
     Safari 5:OK
  Firefox 4.x:OK
     IE 7/8/9:NA

What steps will reproduce the problem?
1.Open chrome
2.
3.

What is the expected result?
icon remains the same

What happens instead of that?
icon becomes blurry and pixelated. even if i change it to a custom icon, that one is blurry

Please provide any additional information below. Attach a screenshot if
possible.
http://i.imgur.com/tzLsK.png

UserAgentString: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_2) AppleWebKit/537.4 (KHTML, like Gecko) Chrome/22.0.1229.94 Safari/537.4


 
Screen Shot 2012-11-04 at 1.11.49 AM.png
313 KB View Download
Please can you try https://tools.google.com/dlpage/chromesxs and see if it also happens.

Thanks.
i dont even have to install it to know that it is still happening.

this is what happens when i open the DMG...
http://i.imgur.com/s99Gd.png


Screen Shot 2012-11-04 at 10.45.12 AM.png
179 KB View Download
Cc: tha...@chromium.org
Labels: -Area-Undefined Area-UI
Thanks for your feedback. Hmm.. Not sure what's going wrong there... 

Nico: Any ideas? Thanks.
Huh! I can't see this over here. Can you right-click Google Chrome, pick "Show Package Contents", go to Contents and then Resources, and open "app.icns"? How many bitmaps are in that file? Which sizes do they have (hit cmd-i to open the inspector which shows bitmap sizes). Over here, the file has 4 bitmaps, at 512x512, 128x128, 32x32, and 16x16.
all of them are there and its always like that. if i download a chrome dmg it has all the icons as well.

when its blurry and i try to add a custom icon (no matter the res) it will be blurry, when its working i can set a custom icon and its fine.

it usually happens when chrome has been open or a long time and has a large cache or has a lot of info stored.

my chrome app is 122mb now but for the longest time has been upwards of 3gigs. most of the time a restart will fix it but sometimes it doesnt.


How do you set custom icons? Are you using some icon management tool?

The chrome app size sometimes increases when updates are downloaded. That's intentional and automatically cleaned up, and unrelated.
i have some icons downloaded, open in preview, select all, copy, open chrome info, select the little icon on the top of the info pane, paste.

the updates were there from about version 1.7xxx or something and i deleted them a while back. 
Comment 8 by m.go...@gmail.com, Nov 6 2012
I confirm it... Canary downloaded fine for me but I downloaded Chrome beta and it had a blurry icon. Now even Chrome stable dmg shows a blurry icon... Annoying. :/
Status: Untriaged
m.goleb: Are you on a retina device too?

bromberg.ryan, m.goleb: Are you running any icon management software?
Comment 10 by m.go...@gmail.com, Nov 6 2012
Nope, nothing like that.

It's very non-deterministic, I had the issue an hour ago but not at the moment.
nope. no icon management or anything
Comment 12 by k...@google.com, Nov 8 2012
Owner: mark@chromium.org
Status: Assigned
Mark will take a look at this.
Comment 13 by mark@chromium.org, Nov 8 2012
Someone who’s seeing this, please tell me your exact OS version as reported by sw_vers (example: 10.8.2 12C60) and then run

codesign -vv "/path/to/Google Chrome.app"

in the Terminal, and paste the output here.
Comment 14 by m.go...@gmail.com, Nov 8 2012
It might be an OS X issue. The same thing has happened for me with Webkit Nightly. There are also problems with blurry icons in launchpad but this is a separate issue (and easily fixable), whereas Dock & Finder icons seem to be in sync. Weird thing, I've never experienced it with Firefox, for instance.

If the icon is blurry, it appears blurry in the "Get info" Finder pane. However, when you look at the icns file inside the *.app folder, it seems fine. I've also tried to change Chrome icon to a Firefox one by dragging an appropriate icns file from the Firefox.app folder and it appears blurry, too. So the issue seems not depend on caching app icons (as the Firefox icon appears fine on the Firefox.app), rather some apps happen to show only blurry icons since it happens for the first time.

I've used OnyX to rebuild system caches and the issue is gone for me (at least, for now).

I hope I helped at least a little.
Comment 15 by m.go...@gmail.com, Nov 8 2012
$ sw_vers
ProductName:	Mac OS X
ProductVersion:	10.8.2
BuildVersion:	12C60

$ codesign -vv /Applications/Google\ Chrome.app
/Applications/Google Chrome.app: valid on disk
/Applications/Google Chrome.app: satisfies its Designated Requirement

$ codesign -vv /Applications/Google\ Chrome\ Canary.app
/Applications/Google Chrome Canary.app: valid on disk
/Applications/Google Chrome Canary.app: satisfies its Designated Requirement
Comment 16 by m.go...@gmail.com, Nov 8 2012
BTW, I'm not on a retina MBP, I use a mid-2012 MacBook Pro (non-retina) with GeForce GT 650M 512 MB and Core i7 Ivy Bridge 2.3 GHz.
Comment 17 by mark@chromium.org, Nov 8 2012
Thanks. If anyone is still seeing this, I’d like to try an lsregister -kill followed by a reboot to see if it’s the LaunchServices database. It probably is.
Comment 18 by m.go...@gmail.com, Nov 8 2012
This thread on Apple Forums seems relevant:
https://discussions.apple.com/thread/4366546
At this point I'm not sure if you can do anything about it...
Comment 19 by m.go...@gmail.com, Nov 8 2012
Will try if this happens to me again. For now I don't have any blurry icons so I don't have a way to test it.
Comment 20 by m.go...@gmail.com, Jan 21 2013
I just got the WebKit nightly icon blurry so I've tried the command but... there's no such command as lsregister. The only commands starting with ls on my system (OS X 10.8.2) are: ls, lsa, lsbom, lsm, lsof, lstate, lsvfs.
Comment 21 by m.go...@gmail.com, Jan 21 2013
OK, it's just not in PATH. I tried:
$ /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/Support/lsregister -kill
and after a reboot icons are sharp again.
Comment 22 by Deleted ...@, Feb 26 2013
I am having the issue with Chrome. I have opened the terminal to make the command, but the command is not recognised. How exactly do I execute the command?
Comment 23 Deleted
Comment 24 by m.go...@gmail.com, Feb 26 2013
Did you try what I wrote?
Comment 25 by Deleted ...@, Feb 26 2013
I did. But I am trying it in a bash, is that right?
Comment 26 by mark@chromium.org, Feb 26 2013
Status: ExternalDependency
This is Apple’s LaunchServices database getting messed up. We don’t have any control over it, but the lsregister -kill command followed by a reboot (or just log out and log back in) will fix it.

/System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.framework/Support/lsregister -kill
Comment 27 by Deleted ...@, Feb 26 2013
I ran that in the terminal and then restarted computer, (overkill), but it worked perfectly. Thanks
Project Member Comment 28 by bugdroid1@chromium.org, Mar 10 2013
Labels: -Area-UI Cr-UI
Issue 224788 has been merged into this issue.
Issue 224788 has been merged into this issue.
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