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Issue metadata

Status: Fixed
Owner:
Last visit > 30 days ago
Closed: Sep 2012
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: All
Pri: 1
Type: Bug



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Issue 142479: Flash audio output choppy when using speex codec

Reported by brettw@chromium.org, Aug 13 2012 Project Member

Issue description

When using the Flash "enhanced microphone" feature (which also includes audio output as well as input), sometimes the audio is very bad.

See, e.g.:
http://tinychat.com/ttimechat
 
Showing comments 31 - 130 of 130 Older

Comment 31 by Deleted ...@, Aug 15 2012

WOWWWWWWWWWWWWWWWW PLEASE HELP ME WITH THIS ISSUES WHEN I USE EXPLORER9 TINYCHAT DOING GOOD WHEN I USE CHROME  IT CRASHES AND FREEZES MY LAPTOP AND  .. I WANNA USE CHROME BACK PLEASE FIX THIS ISSUES ,,, SINCE EVER U GUYS JUST ADDED <CAM BY DEFAULT MIC> I FOUND THIS PROBLEM,[PLZ FIX IT, I WANNA USE CHROME BACK, GOOD LUCK GOOD BLESS YALL.

Comment 32 by Deleted ...@, Aug 15 2012

As many other people are experiencing, it crashes when trying to use cam, please sort this out asap..

Comment 33 by aschent...@gmail.com, Aug 15 2012

this is a critical bug for us, please help fix this.

Comment 34 by daddycur...@gmail.com, Aug 15 2012

same here :)

Comment 35 by Deleted ...@, Aug 15 2012

Please fix this...

Comment 36 by bigjsk84...@gmail.com, Aug 15 2012

Chrome freezes and slows down my whole computer when I get to the "select microphone" part of the "Start Broadcasting" routine. What faggotry is this? :(

Comment 37 by patrisha...@gmail.com, Aug 15 2012

please fix this!

Comment 38 by wesselki...@gmail.com, Aug 15 2012

People! Broadcasting does work, when it freezes up just be patient for a couple of minutes, and your computer+chrome will resume operations as normal, and you will be broadcasting, that is all.

Comment 39 by wesselki...@gmail.com, Aug 15 2012

This sucks that it freezes though D;

Comment 40 by ulissesj...@gmail.com, Aug 15 2012

Agora   esta  funcionando   corretamente.

Comment 41 by edmondbr...@gmail.com, Aug 15 2012

they get it guys...stfu

Comment 42 Deleted

Comment 43 by stzaje...@gmail.com, Aug 16 2012

y tinychat no work DX

Comment 44 by Deleted ...@, Aug 16 2012

Uhg why can't I talk! xd

Comment 45 by Deleted ...@, Aug 16 2012

Yes everytime i try to cam it crashes! please fix!

Comment 46 by Deleted ...@, Aug 16 2012

Everytime I try to click which mic to use it freezes for, like, 30 minutes.

Comment 47 by Deleted ...@, Aug 16 2012

Won't let me log in and when it does it doesn't let me click my microphone. it just freezes and i have to shut down my laptop

Comment 48 by Deleted ...@, Aug 16 2012

my tiny chat for google chrom is slow

Comment 49 by jakegarc...@gmail.com, Aug 16 2012

still problem. it get crash when starting broadcasting, opening the webcam.. pls fix this asap.. thank you

Comment 50 by jmburges...@gmail.com, Aug 16 2012

When I try to broadcast, my entire browser crashes when it asks for the microphone

Comment 51 by Deleted ...@, Aug 17 2012

We need help fix it! It will let you connect to get in a chat room.

Comment 52 by Deleted ...@, Aug 17 2012

me anda mal la cam y micro en tinychat se me blokea,espero que lo solucionen pronto

Comment 53 by technolo...@gmail.com, Aug 17 2012

Thanks a lot!

Comment 54 by Deleted ...@, Aug 17 2012

I have problem with this on tinychat :( help pleas

Comment 55 by Deleted ...@, Aug 17 2012

I can't joy the chat with my cam of mircophone

Comment 56 by Deleted ...@, Aug 17 2012

I can't joy the chat with my cam of mircophone

Comment 57 Deleted

Comment 58 Deleted

Comment 59 by Deleted ...@, Aug 17 2012

I can't joy the chat with my cam of mircophone

Comment 60 by jeffreyc@google.com, Aug 17 2012

Cc: viettrungluu@chromium.org
Labels: Feature-Plugins-Pepper
This bug is being worked on, and we're aware that it affects a significant number of users. We have fixes for some of the issues, but the bug touches various parts of the codebase, and not everything has been figured out yet. Apologies that we cannot give a more definitive timeline at this point.

If you don't have any new information to add, please don't post "me too" comments, since you'll be spamming hundreds of people with your comment each time. Instead, click the "star" to the left of the bug title at the top of this webpage to indicate your "vote" for the issue.

Comment 61 by Deleted ...@, Aug 18 2012

Everytime I go to Tinychat,I freeze and crash...DO SOMETHING ABOUT IT PLEASE

Comment 62 by Deleted ...@, Aug 18 2012

um it would say "stop plugin" but 2 minutes later it would cam me up but i cant find "pepperflash" in my plugins so it crashes but i cam up eventully and it doesnt take that long to cam you up when it crashes

Comment 63 by mbutlers...@gmail.com, Aug 18 2012

It really slows down when I'm setting up the webcam.

Comment 64 by xkalexma...@gmail.com, Aug 18 2012

i cant cam up because when i select mic it just froze

Comment 65 by mbutlers...@gmail.com, Aug 18 2012

I can't choose which microphone to use after I chose which webcam to use, and then it starts to slow down very much.

Comment 66 Deleted

Comment 67 by albertof...@hotmail.com, Aug 18 2012

AUDIO FICA DISTORCIDO TANTO PARA MIM  COMO PARA QUEM ME OUVE

Comment 68 by bbis...@pattern21.com, Aug 18 2012

@jeffreyc, I can provide more details on various system configs on which this bug occurs if you need. Please also see this comment for a test case:
http://code.google.com/p/chromium/issues/detail?id=136624#c129

And this ticket may be a merge candidate:
http://code.google.com/p/chromium/issues/detail?id=142687

Comment 69 by Deleted ...@, Aug 19 2012

http://tinychat.com/blkpearl when i go in too any room on tinychat it acts up how can i get in with it not doing that

Comment 70 Deleted

Comment 71 by Deleted ...@, Aug 19 2012

Can you fix flash problem plsh

Comment 72 by brettw@chromium.org, Aug 19 2012

 Issue 142687  has been merged into this issue.

Comment 73 by Deleted ...@, Aug 20 2012

i dont know what happened?

Comment 74 by Deleted ...@, Aug 20 2012

I can't even get past logging in...what's the point in having a better internet application if I can't do everything or visit certain websites

Comment 75 by Deleted ...@, Aug 20 2012

Fix it AASAP! it gets more laggy and the shockwaves crash ALL THE TIME.

Comment 76 by kritt...@gmail.com, Aug 20 2012

I have this issue as well except the workaround as described here (http://tinychat.com/help/flash) doesn't work because Chrome randomly decides to ignore my preferences and re-enable pepper flash without my approval.

How about you remove your buggy internal flash and use the system-wide flash like every single other browser on the planet and stop trying to be unique snowflakes that cause bugs for the majority of your users? 

Or when you disable a plugin in chrome://plugins, NEVER RE-ENABLE IT AGAIN UNLESS I MANUALLY CHOOSE TO. This is s security risk if you're going to ignore user preferences and enable things with every update of the browser or just because you feel like it

Comment 77 by lale...@hotmail.de, Aug 20 2012

flash problem :o

Comment 78 by paulus.h...@gmail.com, Aug 20 2012

i cant access when i choose the voice in tinychat? Fix it pls google

Comment 79 by jeffreyc@google.com, Aug 20 2012

Labels: -Pri-2 Pri-1

Comment 80 by jeffreyc@google.com, Aug 20 2012

Cc: brettw@chromium.org
Owner: raymes@chromium.org

Comment 81 by blacksou...@gmail.com, Aug 21 2012

Every time I try to pick a microphone for tinychat it crashes. PLEASE fix the problem :(

Comment 82 by ledgecul...@gmail.com, Aug 21 2012

when I try to cam up, it freezes the whole screen.

Comment 83 by raymes@chromium.org, Aug 23 2012

Some of the crashes being reported should be fixed on canary (see http://code.google.com/p/chromium/issues/detail?id=143192).

The chopiness issue is somehow related to the speex codec (setting microphone.codec = "nellymoser" causes the issue to disappear). Still investigating.

Comment 84 by bbis...@pattern21.com, Aug 23 2012

This is great news to the ears of a guy who has based his whole business model on Chrome :D 

We will update our code to use a different codec until we hear otherwise. Very happy to have a direction to follow -- great job, guys!

Comment 85 by Deleted ...@, Aug 23 2012

yeah

Comment 86 by blakebis...@gmail.com, Aug 23 2012

We definitively confirmed the problem is related to the Speex codec in Pepper Flash. My development team has also determined that using the Nellymoser codec with a bitrate of 44 khz seems to work well both in PPAPI and NPAPI. We're prepping another test that adds the Enhanced Mic API to this combination and will post results here.

Comment 87 by marioper...@gmail.com, Aug 24 2012

Whenever I turn on the microphone throws

Comment 88 by lontocjo...@gmail.com, Aug 24 2012

.

Comment 89 by blakebis...@gmail.com, Aug 24 2012

When removing Enhanced Mic and adding the following settings, and then trying real-time audio chat over NetStream, we get acoustic echo that makes our real-time audio/video chat application unusable. The echo happens regardless of the "Reduce Echo" Flash client setting.

microphone.codec = 'nellymoser';
        microphone.framesPerPacket = 1;
        microphone.setUseEchoSuppression(true);
        microphone.setLoopBack(false);
        microphone.rate = 22;

Changing the rate seems to make no difference.

So, our options today are:
1) Use Speex (with or without Enhanced Mic) and suffer from audio drops and lots of latency; 
OR
2) Switch to Nellymoser and cause acoustic echo to happen
OR
3) Disable Pepper Flash

Comment 90 by raymes@chromium.org, Aug 25 2012

Cc: raymes@chromium.org
 Issue 132030  has been merged into this issue.

Comment 91 by raymes@chromium.org, Aug 25 2012

Owner: viettrungluu@chromium.org
Status: Started
Summary: Flash audio output choppy when using speex codec
viettrungluu has a patch to address to chopiness.

Comment 92 by bbis...@pattern21.com, Aug 25 2012

Looking forward to testing as soon as it hits the dev channel.

Comment 93 by Deleted ...@, Aug 26 2012

fix em boyo

Comment 94 by Deleted ...@, Aug 27 2012

FIx It >>_<<

Comment 95 by Deleted ...@, Aug 27 2012

it crashes me when i try to put my cam on i can choose my cam  but when it comes to microphone it crashes freezes

Comment 96 by Deleted ...@, Aug 27 2012

TinyChat freezes why??

Comment 97 by bikeboi...@gmail.com, Aug 27 2012

Please fix this asap, it is really annoying. It freezes for about 5 minutes, then it will work, but it's a pain in the ass for each time!

Comment 98 by Deleted ...@, Aug 27 2012

plz    fix

Comment 99 by Deleted ...@, Aug 27 2012

EVEYTIME I TRY TO BROADCAST IT CRASHES PLEASE FIX IT NOW

Comment 100 by Deleted ...@, Aug 28 2012

fix your shit

Comment 101 by Deleted ...@, Aug 28 2012

It crashes when I try to choose my mic!

Comment 102 by vivianz@chromium.org, Aug 29 2012

verify the microphone and camera select and crash issue are fixed in Chrome 21.0.1180.87.

Comment 103 by Deleted ...@, Aug 30 2012

its a everyday problem #smh

Comment 104 by bbis...@pattern21.com, Aug 30 2012

I tested audio issues with both Chrome Stable (21.0.1180.83) and with Chrome Canary (23.0.1247.1). Choppiness appears to be gone with Speex codec. Acoustic echo is still unresolved.

Comment 105 by sw33tzom...@gmail.com, Aug 30 2012

whenever i click for the cam it goes crazy and freezes up

Comment 106 by Deleted ...@, Aug 30 2012

sempre que tento abrir a minha cam no tiny chat trava tudoo cai a internet será que voces podem resolver isso tem muita gente passando por esse problema e mudando de navegador  obrigado pela ateção...

doraliceh8@hotmail.com

Comment 107 by Deleted ...@, Aug 30 2012

não consigo fica  em uma sala tiny cai  de minuto em minuto a conecção   e trava tudo se tento abrir minha webcam

Comment 108 by Deleted ...@, Aug 31 2012

it crashes and runs slow when it does work on some occasions

Comment 109 by Deleted ...@, Aug 31 2012

Quando eu vou escolher o microfone, trava.

Comment 110 by thesealp...@gmail.com, Aug 31 2012

Same issue here... please fix. My entire chrome browser becomes unstable and my computer gets bogged down. 1 application running, 4g ram, dual core x64. Something's wrong here.

Comment 111 by Deleted ...@, Sep 1 2012

so bad!

Comment 112 by Deleted ...@, Sep 1 2012

I understand that you're trying to fix the problem, but this issue needs to be fixed ASAP. As you can see majority of us are suffering from the same issues. Every time we try to choose a microphone setting, our browsers crash and we have to restart our computers. I think that if you take away all the unnecessary additions it will work properly.

Comment 113 by Deleted ...@, Sep 3 2012

Can you please fix this? I'm dying to see my best friend :(

Comment 114 by Deleted ...@, Sep 3 2012

this sucks

Comment 115 by Deleted ...@, Sep 4 2012

every time i always brows it will always crash plese fix it as fast as  you can...

Comment 116 by Deleted ...@, Sep 4 2012

dfgdfgdfgdfgdfgdfg

Comment 117 by raymes@chromium.org, Sep 4 2012

Status: Fixed
A Chrome 21 update (21.0.1180.87) has been pushed out with this fixed.

Comment 118 by geoffrey...@gmail.com, Sep 4 2012

This is still broken for me on Chrome 21.0.1180.89.

I see that gcswf32.dll is now version 11.4.402.265, but pepflashplayer.dll is still version 11.3.31.232. Because Chrome has both pepflashplayer.dll and gcswf32.dll enabled by default, it prefers pepflashplayer.dll, and I get stuck using the old 11.3 version by default.

However, if I manually disable pepflashplayer.dll and force it to use the newer gcswf32.dll instead, the problem is fixed.
version.jpg
44.6 KB View Download
pepperflash.jpg
104 KB View Download

Comment 119 by raymes@chromium.org, Sep 4 2012

11.3.31.232 is the correct version. You have to be more specific about what is broken. This bug specifically refers to chopiness in tinychat audio. If something else is broken, please file a new bug.

Comment 120 by jazze...@gmail.com, Sep 6 2012

TC lags a lot while trying to select the microphone. When chat finally loads, when im trying to type, backspace will delete the whole word instead of a single character.

Comment 121 by eatfresh...@gmail.com, Sep 6 2012

I will switch to Internet if you do not fix this. Very disappointing.

Comment 122 by eatfresh...@gmail.com, Sep 6 2012

I will switch to Internet if you do not fix this. Very disappointing.

Comment 123 Deleted

Comment 124 by fma...@phemium.com, Sep 17 2012

Hi, according to your comments, this bug should be solved. But, I have version 21.0.1180.89 on XP, and using tinychat or any web application accessing the microphone normally produces a hang of the computer. 
In fact, tinychat displays a large banner advising on it. Please, at least, let me know if you are aware of the problem.
Disabling PepperFlash plugin works fine. But this is not a solution when you are a developer.

Probably it was fixed at version 1180.87, and then entered again in 1180.89.
Thanks a lot.

Comment 125 by bugdroid1@chromium.org, Mar 10 2013

Project Member
Labels: -Area-Internals -Feature-Flash -Feature-Plugins-Pepper Cr-Content-Plugins-Flash Cr-Internals Cr-Content-Plugins-Pepper

Comment 126 by bugdroid1@chromium.org, Apr 6 2013

Project Member
Labels: Cr-Blink

Comment 127 by bugdroid1@chromium.org, Apr 6 2013

Project Member
Labels: -Cr-Content-Plugins-Flash Cr-Internals-Plugins-Flash

Comment 128 by bugdroid1@chromium.org, Apr 6 2013

Project Member
Labels: Cr-Internals-Plugins

Comment 129 by bugdroid1@chromium.org, Apr 6 2013

Project Member
Labels: -Cr-Content-Plugins-Pepper Cr-Internals-Plugins-Pepper

Comment 130 by laforge@google.com, Jul 24 2013

Cc: -jeffreyc@chromium.org
Showing comments 31 - 130 of 130 Older

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